Terms of Service

Terms and Conditions for Commissions

Commission process

For pricing and licensing details, please check the Commissions page.

By commissioning me, you agree to have read and understood the terms of service provided below.

Table of Contents

General Terms

  • I reserve the right to select what commissions I want to work on.
  • If the client fails to follow the terms here provided, I have the right to cancel the commission at any time.
  • I will not tolerate any lack of respect towards myself or my work: I will cancel a commission if I feel the client's behaviour is unacceptable.
  • PSD or layered files are not provided.

Payment

  • All commissions must be paid in full up front. For commissions over 400GBP it is possible to discuss payment in instalments.
  • The only currency accepted is GBP.
  • I will issue an invoice to the email address you provide, which can be paid via bank transfer or PayPal. A small platform fee may be applied to cover transaction costs, depending on the payment method chosen; any such fees will be clearly detailed in your invoice.

References

  • The client will be asked to fill in a form with all the required information about the character.
  • Visual references, where available, are welcome.
  • Please keep in mind that I will NEVER copy another artist's work. If provided with an artwork reference will always re-work the details as it wouldn't be correct to copy someone else's work. For this reason, when sending references, please specify if the images you are sending are of your original character or are meant as an inspiration.
  • If you require me to design the character's clothing, weapons, or other relevant features from your description due to a lack of existing visual references, an additional 30% will be applied to the base character price.
  • Requests to change the pose to a different one after the sketch is done following the reference provided, will incur into extra fees.

Process

  • I will never ask for or accept payments before I'm ready to start working on a commission.
  • I will not start working on a commission until the payment (or the first instalment) is complete.
  • For Character Art commissions, the client will be provided with a sketch, then a lineart+flat colours version and then the finished result. They will have to approve each step and once the step is approved I will proceed to the next.
  • I allow up to three moderate revisions to the sketch at no additional cost. Beyond these three changes, or for entirely new sketches/poses, an additional fee per sketch will apply. For illustration commissions, I will provide between 3-6 WIPs, depending on the complexity of the piece.
  • Once the sketch or any of the WIPs are approved by the client, no significant changes will be made to the piece. For example: once the sketch is approved, the pose won't be changed. Requests to change parts of the commission that have already been approved will require the payment of additional fees.
  • The time of completion of the commission can be up to 1-2 months from the initial payment (especially depending on the number of characters included in the commission). If the client needs the artwork delivered quickly or by a specific date, they need to communicate it before I start the commission. Rushed deadlines will add extra charges to the price.
  • Should any issue or delay occur on my side, the client will be immediately notified.
  • Once the final piece is approved, the client will receive a high resolution file of the character/s.

Canceling / Refunding Policy

  • The client can not cancel or demand a refund from the artist under any circumstances once the artwork has been started.
  • The only situation in which the client is allowed to cancel the commission, is if the payment (or first instalment) hasn't been sent yet.
  • Clients on waiting list can cancel their slot at any point without problem, just please notify me, so I can remove you from my list.

For any doubt or questions, please feel free to contact me.